Burr Cota - Having The Tough Conversations
Burr Cota of Polaris Principles observes that many companies mistakenly believe that celebrating a "return to the office" with team-building events and happy hours will help employees return to their pre-pandemic productivity. Burr notes that people aren't motivated (long-term) by corporate mandates, fun activities, or even increases in compensation. People are motivated to do their best work when they feel a strong connection among their core values, the why behind their work, and their organization's mission. Healthy conversations with people about how they can strengthen that connection must be the focus of our corporate leaders today.
Burr shared that according to a recent research poll, 85% of employees are either not actively engaged or are actively disengaged, and 61% of American employees say they are burned out at work. Each disengaged employee costs their employers approximately 34% of their salary. Burr provides four steps for leaders to follow to better connect with and engage with their workforce. Listen to the end for a gift Burr is offering each of our listeners.
Show highlights
03:36 Why direct conversations with staff are so difficult for managers to have.
04:44 Be careful when giving critical feedback to Gen Z and millennials.
07:10 How to engage your staff using effective communication
12:41 Benefits that come from using effective communication to engage with your staff.
17:25 Four steps leaders can follow to better connect and engage with staff..
23:06 Learn about Burr. Email Burr at burr@polarisprinciples.com.
Email Jay at jay.kingley@centricityb2b.com
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